MCA has had extensive experience with internationally recognised business excellence frameworks, including the Australian Business Excellence Framework (ABEF). We have designed and conducted many holistic and comprehensive reviews of performance against models of best practice that have incorporated:
- Developing a rigorous and tailored review methodology utilising recognised best practice frameworks as part of the project approach.
- Gaining a sound platform of baseline data and performance in order to develop a strong understanding of current state.
- Working in partnership with managers and staff to identify strengths, key challenges and opportunities for improvement.
- Benchmarking with other similar best practice organisations.
- Working through the outcomes of performance assessments with executives and senior managers to facilitate a working partnership, sound understanding of outcomes and refining recommendations and developing a pathway forward.